PRIVACY POLICY
Effective Date: March 2026
Coaching Brand Name: Dr Zen Jenn
Contact Email: [Insert Email]
1. Purpose and Scope
This Privacy Policy explains how Dr Zen Jenn (“we,” “us,” or “our”) collects, uses, and protects
your personal information in connection with our coaching and personal development services.
These services are not psychotherapy, psychological treatment, or mental health services and
are provided separately from any licensed psychological practice. This coaching brand operates
independently from any clinical psychology practice, even if founded by a licensed psychologist.
2. No Provision of Psychological Services
Coaching services:
Are educational and personal-development oriented
Do not constitute psychotherapy
Do not create a psychologist-patient relationship
Are not a substitute for mental health treatment
Communications through this coaching program are not protected by psychotherapist-patient
privilege. If you require mental health treatment, please consult a licensed mental health
provider in your jurisdiction.
Participation in this coaching program does not establish a professional psychological
relationship. The licensed psychologist associated with this brand is not acting in a clinical
capacity within this program and does not provide diagnosis, treatment, or clinical assessment
through these services.
3. Information We Collect
We collect personal information you voluntarily provide, including:
Name
Email address
Phone number
Billing information (processed through third-party payment providers)
Information you share during coaching sessions
Communications with us
We may also collect limited technical data (IP address, browser type, analytics data) through
standard website tools.
4. How We Use Your Information
We use your information only for legitimate business purposes, including:
Providing coaching services
Scheduling and communicating with you
Processing payments
Delivering program materials
Improving services
Maintaining internal records
Complying with legal obligations
We do not sell, rent, or share your personal information for monetary gain.
5. Confidentiality of Coaching Information
Information shared in coaching sessions is treated as private and confidential.
However, because coaching is not psychotherapy:
Legal confidentiality protections applicable to licensed therapy may not apply
Communications may not be privileged in legal proceedings
We will only disclose information:
With your written consent
If required by law
If necessary to protect legal rights or safety
6. Session Recording
Coaching sessions will only be recorded with your explicit consent.
If recorded:
Recordings are used solely for internal purposes or client access
Stored securely
Not shared without permission
You may decline recording or withdraw consent for future recordings at any time.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal
information, including:
Secure cloud-based systems
Password-protected platforms
Encrypted payment processors
Limited internal access to client data
No system can guarantee absolute security, but we take commercially reasonable steps to
safeguard your information.
8. Your Privacy Rights (California Residents)
If you reside in California, you have the right to:
Request access to the personal information we collect about you
Request correction of inaccurate information
Request deletion of your personal information (subject to legal exceptions)
Request information about how your data is used
We do not sell personal information.
To exercise these rights, contact:
[Insert Email Address]
We will respond within a reasonable timeframe consistent with applicable law.
9. Data Retention
We retain personal information only as long as reasonably necessary for:
Service delivery
Legal compliance
Business operations
10. Third-Party Services
We may use third-party platforms for:
Payment processing
Scheduling
Video conferencing
Email communications
These providers have their own privacy policies governing their practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a
revised Effective Date.